Project Lead Times


Please keep in mind the minimum lead time required when submitting your project. While we always strive to accommodate requests quickly, standard turnaround is 14 days. However, full design proofs typically require at least two months' lead time, and tickets must be submitted at least 2 months in advance to ensure adequate planning and scheduling.


Marketing projects are handled on a case-by-case, monthly priority basis. This applies to both internal clients (100FSS facilities) and external print shop orders. Please note that lead times may fluctuate based on project complexity and staffing levels. We will always communicate with you if your requested timeline is not feasible.


If you have a high-volume project, require a shorter lead time, or have any questions, please contact the Marketing Office:


📞 01638 54 2727 // DSN 238 2727
📞 01638 54 3821 // DSN 238 3821

Quick Help


Please complete the Marketing Request Form thoroughly, to include detailed descriptions, dates, media types & sizes, etc. If your request does not involve an event, please place “N/A” in the related fields (i.e., event time). For all external orders, you will receive a quote for your project, which will need to be approved prior to our team beginning work.

Have any questions/issues?
Please reach out to Marketing at 📞 01638 54 2727 // DSN 238 2727 or 📞 01638 54 3821 // DSN 238 3821

Include Multiple POCs


Please be sure to include additional POCs on all requests. This may be other team members, your supervisor, an org box, etc.
Note: this is required for requests from FSS, and recommended for external requests.

Multiple POCs allows us to communicate and complete projects in a more timely manner, in the event someone is out or unable to access their email.

Check Junk Mail For Confirmation E-Mail


An email confirmation of your request should be received immediately upon submission.
If you do not receive one, please check your spam/junk folder.

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To ensure fair scheduling and timely delivery, all requests must be submitted at least 10 business days (approximately 14 calendar days) before your event. If your event is fewer than 10 business days away, please speak with the Marketing Director before submitting your request. If approved, you may then select “Rush Order” on the form and include a brief explanation of the urgency. This process helps us prioritize truly time-sensitive needs while ensuring all facilities receive timely and equitable support.
Has this event (or similar) been held Before? If so, when and where? Is there a signup date?
Is there also a Member/Special Price?
Media Option 1:
If none then fill "0"
Media Option 2:
Media Option 3:
Media Option 4:
Please explain further requirements and ideas. This only pertains to design!
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Before submitting please make sure of the following:
  • All necessary information has been filled out.
  • All information is correct and error-free
  • If you choose artwork, only one proofing change is allowed regarding design. Ticket POC must be the final approving authority on design work..

We have:
  • 18.97.9.168 recorded as your IP Address
  • recorded the time of your submission

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